Lead Receptionist

Urban Royal Sentosa · 📍 Blitar, Jawa Timur · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 10.000.000 – Rp 16.000.000 per month
Urban Royal Sentosa is looking for a dynamic and professional Lead Receptionist to join our team. As the front face of our hotel, you will be responsible for greeting guests, handling inquiries, and ensuring a seamless check-in and check-out process. This role offers a competitive salary and a chance to be part of a growing hospitality business in Blitar, Jawa Timur.

📋 Tanggung Jawab Pekerjaan

Greet guests upon arrival and provide a warm and friendly reception.,Handle guest inquiries and complaints professionally and efficiently.,Assist with the check-in and check-out process, including verifying guest information and issuing room keys.,Maintain accurate records of guest information and reservations.,Coordinate with other departments to ensure guest needs are met.,Perform front desk duties, including managing the cash register and handling payments.,Promote the hotel's amenities and services to guests.,Ensure the front desk area is clean and well-organized at all times.

🎓 Kualifikasi & Syarat

High school diploma or equivalent.,Minimum 2 years of experience in a receptionist or front desk role in the hospitality industry.,Excellent communication and interpersonal skills.,Strong organizational and multitasking abilities.,Proficiency in English and Bahasa Indonesia.,Familiarity with hotel management software and systems.,Ability to work well under pressure and meet deadlines.,Customer service orientation and a commitment to providing excellent guest experiences.

🛠️ Keahlian

CommunicationCustomer ServiceOrganizationProblem-solvingMultitaskingTime ManagementTeamworkAttention to Detail
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